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3.9 | 2056 Reviews

Frigidaire Gallery 27.2 Cu. Ft. French Door Refrigerator

Frigidaire Gallery FGHB2866PF

Features

  • Effortless Glide Crisper Drawers
  • PureSource Ultra® Ice & Water Filtration
  • PureAir Ultra® Filters
  • Adjustable Interior Storage: Over 100 ways to organize and customize your refrigerator.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 36"
  • Height: 69.875"
  • Depth: 33.375"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

See More

 
Image Feature

Effortless Glide Crisper Drawers

Our humidity-controlled crisper drawers can be configured any number of ways, either side-by-side or stacked on top of each other so you can organize your refrigerator the way you want.

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Image Feature

PureSource Ultra® Ice & Water Filtration

Discover how our genuine filtration works to keep your water cleaner.

Image Feature

PureAir Ultra® Filters

Our PureAir Ultra® air filters effortlessly keep the air in your refrigerator fresh.

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Image Feature

Adjustable Interior Storage

Over 100 ways to organize and customize your refrigerator.

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Image Feature

SpillSafe® Flip Up & Slide Under Shelves

Easily make room for tall or large items with the new Flip-Up and Slide-Under shelves.

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Image Feature

Smudge-Proof Stainless Steel

Resists fingerprints and cleans easily.

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Full-Width Cool Zone® Drawer

A large capacity Cool Zone® drawer extends completely and provides space to easily store anything from sheet cakes and large platters to snacks and juice boxes.

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Express-Select® Controls

Easily select options with the touch of a button.

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Freezer Basket with Divider

Deep freezer storage with adjustable divider keeps food organized and accessible.

Image Feature

Effortless Glide Freezer Drawers

Drawers glide out smoothly and fully extend, giving you easy access to what's inside.

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Quick Freeze

Quickly freeze foods so they stay at their freshest.

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Energy Saver Plus Technology

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Store-More Bins

Our gallon-size bins are designed to store more, so you can fit a gallon of milk.

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Dual Ice Ready

Be ready for any occasion with option for second icemaker.

Image Feature

Quiet Design

Sound reduction package.

Watch Video

Image Feature

Sabbath Mode (Star-K® Certified)

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Effortless Glide Crisper Drawers Our humidity-controlled crisper drawers can be configured any number of ways, either side-by-side or stacked on top of each other so you can organize your refrigerator the way you want.

PureSource Ultra® Ice & Water Filtration Discover how our genuine filtration works to keep your water cleaner.

PureAir Ultra® Filters Our PureAir Ultra® air filters effortlessly keep the air in your refrigerator fresh.

Adjustable Interior Storage Over 100 ways to organize and customize your refrigerator.

SpillSafe® Flip Up & Slide Under Shelves Easily make room for tall or large items with the new Flip-Up and Slide-Under shelves.

Smudge-Proof Stainless Steel Resists fingerprints and cleans easily.

Full-Width Cool Zone® Drawer A large capacity Cool Zone® drawer extends completely and provides space to easily store anything from sheet cakes and large platters to snacks and juice boxes.

Express-Select® Controls Easily select options with the touch of a button.

Freezer Basket with Divider Deep freezer storage with adjustable divider keeps food organized and accessible.

Effortless Glide Freezer Drawers Drawers glide out smoothly and fully extend, giving you easy access to what's inside.

Quick Freeze Quickly freeze foods so they stay at their freshest.

Store-More Bins Our gallon-size bins are designed to store more, so you can fit a gallon of milk.

Dual Ice Ready Be ready for any occasion with option for second icemaker.

Quiet Design Sound reduction package.

Features

  • Effortless Glide Crisper Drawers
  • PureSource Ultra® Ice & Water Filtration
  • PureAir Ultra® Filters
  • Adjustable Interior Storage: Over 100 ways to organize and customize your refrigerator.
  • SpillSafe® Flip Up & Slide Under Shelves
  • Smudge-Proof Stainless Steel: Resists fingerprints and cleans easily.
  • Full-Width Cool Zone® Drawer
  • Express-Select® Controls: Easily select options with the touch of a button.
  • Freezer Basket with Divider
  • Effortless Glide Freezer Drawers
  • Quick Freeze: Quickly freeze foods so they stay at their freshest.
  • Energy Saver Plus Technology
  • Store-More Bins: Our gallon-size bins are designed to store more, so you can fit a gallon of milk.
  • Dual Ice Ready: Be ready for any occasion with option for second icemaker.
  • Quiet Design: Sound reduction package.
  • Sabbath Mode (Star-K® Certified)
General Specifications
Frost Free Yes
Annual Energy (kWH) 717
Condenser Type Dynamic
Sound Package Quiet Pack
Water Inlet Location Left Rear Bottom
Made In USA No
Power Type Electric
Size 27 Cu. Ft.
Installation Type Free-Standing
Collection Frigidaire Gallery
Weight and Dimensions
Shipping Weight (lbs) 365
Product Weight (lbs) 365
Controls Style & Color
Controls Style & Color (ref) Capacitive Touch
Freezer Specifications
Freezer Lighting LED
Drawer Yes
Lower Basket Design Deep Plastic Basket with Adjustable Divider
Lower Adjustable Basket Dividers White
Upper Basket Design Full-Width
Upper Basket Construction Powder-Coated Wire
Certifications & Approvals
ENERGY STAR® Certified Yes
Sabbath Mode (Star-K® Certified) Yes
CSA Certified Yes
ADA Compliant No
Capacities
Capacity (Cu. Ft.) 27.2
Fresh Food Capacity (Cu. Ft.) 18.5
Freezer Capacity (Cu. Ft.) 8.7
Total Shelf Area (Sq. Ft.) 30.3
Fresh Food Shelf Area (Sq. Ft.) 23.5
Freezer Shelf Area (Sq. Ft.) 7.5
Dispenser
Dispenser Type Flush Single Paddle
Crushed Ice Yes
Cube Ice Yes
Water Yes
Dispenser Light Yes
Display On/Off Yes
Exterior Dimensions
Height 69-7/8"
Width 36"
Depth 33-3/8"
Case Height 68-5/8"
Height with Hinges and Covers 69-7/8"
Case Width 35-7/8"
Case Depth 28-3/4"
Depth with Doors (no Handles) 33-3/8"
Depth with Doors and Handles 35-7/8"
Depth (with Door 90° Open) 47-3/8"
Electrical Specifications
Voltage Rating 120V 60Hz
Amps @ 120 Volts 8.5
Minimum Circuit Required (Amps) 15A
Connected Load (kW Rating) @ 120V 1.02
Power Supply Connection Location Right Rear Bottom
Exterior Specifications
Counter-Depth No
Door Design Tall
Door Style Soft-Arc
Name Badge Gallery
Handle Design Gallery
Door Hinge Covers Hidden
Cabinet Finish Textured
Cabinet Color Grey
Toe Grille Grey
Front Rollers Adjustable
Rear Rollers Yes
Door Gasket Grey
Door Stops Yes
Door Closers Yes
Ice Maker
Ice Maker Yes 2nd Ice Maker Optional
Ice Maker On/Off Yes
Fresh Food
Energy Saver Plus Yes
Lighting Design LED Designer Lighting
Lighting Levels Tri-Level
Water Filter PureSource® Ultra
Water Filter Location Top-Right Fresh Food Section
Air Filter PureAir Ultra®
Air Filter Location Right Door Under Dairy Compartment
Cantilever Shelves Yes
Sliding Shelves 2 Half-Width SpillSafe®
Crispers 2 Clear
Humidity Controls 2
Meat / Deli Drawer Full-Width Full-Extension Cool Drawer
1-Gallon Adj Door Bins 2 Clear
Store-More Fixed Door Bins 2 White (1 Per Door)
Dairy Compartment Clear Right Door
Hanging Can Rack White Left Door
Drawer Trim Yes
Drawer Trim Color White
Fixed Quarter-Width Shelves 1 Flip-Up SpillSafe®
Controls
Controls Express-Select®
Control Location Dispenser
Control Buttons 11
Water Filter Change Indicator Light Yes
Air Filter Change Indicator Light Yes
Supplemental Freeze Quick Freeze
Freezer Specifications
Ice Maker Location Fresh Food Section

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 36"
  • Height: 69.875"
  • Depth: 33.375"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

Feature and Product Videos

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

71% of reviewers recommend this product.

1 Stars

Terrible, avoid at all cost.

Kyle M 9/9/2020

My unit is 6 years old and the ice maker stopped making Ice so I called a factory certified technician to diagnose and repair. Upon inspection, the unit is found to have a factory defect which is not repairable. I was still required to pay $100 for the service call. The technician was nice enough to open a case with Frigidaire to help me get my unit replaced. Frigidaire responded with an offer of a 20% rebate towards the purchase of a NEW unit. It not like I am asking for the company to repair something that broke as a part of age or wear and tear, this is a manufacturing defect which is not repairable and has nothing to do with the age of the unit. Second problem is no retailers have any refrigerators available in my area that are comparable in size or features. I believe I should be refunded the purchase price so I can go and get another unit.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Terrible purchase

Missyk5 9/7/2020

I bought this Two years ago and the freezer has frozen up it that™€™s out on its own then re-freezes everything moisture in the refrigerator al while the temperature control panel is set exactly how it should be. Very disappointed
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Terrible! Don™€™t ever buy a Frigidaire refrigerator!

Lensy 9/1/2020

The ice maker is defective and has caused condensation on the back of the refrigerator which has rusted right through the metal! Terrible customer service! They offered us a 20% discount on a new Frigidaire of equal or lesser value. No thank you! We will never buy another Frigidaire product!! Beware!!!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Worst buy

Rebhar21 8/22/2020

This refrigerator is horrible. The ice maker has been changed multiple times. It goes from melting the ice tray all over my floor, to freezing up and not producing ice and now freezing up to not allow water to be dispensed. Horrible!!
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Why the popping noise on the freezer drawer?

Ray32 8/21/2020

Our freezer drawer started making loud popping noise when opened. No literature on cause or relief. What is the solution? Very disappointing.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Worst decision I ever made

Whatever1 8/14/2020

My ice machine has been worked on and rebuilt every year for the past 4 years. My refrigerator is only 4 years old. A replacement was supposed to be on the way. I had to pay for delivery and install of new on which I have been waiting 2 weeks for. I took the day off for install appointment. The services never showed. When I called they said they rescheduled it for the next week
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

A HUGE waste of money!

Leapfrog 8/5/2020

I bought this refrigerator 2-1/2 years ago. The ice maker motor is constantly freezing up while the ice melts and leaks out all over my floor. The freezer doesn't close properly and ices up like a an old freezer that isn't frost free. I absolutely HATE this refrigerator!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Worst Refrigerator Ever

ScooterJ76 7/24/2020

I bought this fridge 6 years ago to match the appliances in my new house. I have replaced the ice maker 2 times, replaced the dispenser assembly once, and installed an ice maker in the freezer (which stopped working). The water dispenser stopped and I discovered the infamous frozen rust spot on the back of the fridge. I thawed out the ice maker, all water lines and I cleaned up the rust and covered the rust with rubber insulation tape. Ice maker is now making ice and the water is dispensing as it should. Unfortunately the freezer and fridge temperatures are now way too high and will not go down. I unplugged and waited 10 minutes and then plugged back in. The temperatures went down to normal for about 7 hours. They both went back up again and now the freezer is back to 0 and the fridge is at 53. I am not sinking another dollar into this rust bucket. I will be replacing with a different brand.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Ice maker is horrible

AngelN 7/24/2020

Bought this back in 2016 and have had nothing but issues. The ice maker is in the refrigerator section which is a poor design. It crystallizes constantly and you have you go in and defrost the motor to get it working again. Have had several different technicians try to repair but no luck. Size is great is the reason for the 2 stars. I feel like I wasted my money.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

bad ice maker

Cindy Q 7/23/2020

from almost day one there was a problem with ice-maker, so I was forced to buy extended warranty, they have been here so many times we are on first name basis. I will never buy another Frigidaire product, and I have a kitchen full of Gallery products to replace.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Terrible

Jacks Fridge 7/20/2020

Nothing on this fridge works. The freezer light won™€™t turn off. The temperature is unstable. It rusted out in the back where water connects. It always says it™€™s ajar and constantly beeps in the middle of the night. Photo is from 11:42pm when no one has touched it for hours and it was at stable temperature of 5 / 40.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Does not last!

Not a fan of Frigida 7/15/2020

We™€™ve had this fridge less than 5 years and have had multiple issues related to the ice maker and freezer. The ice maker stopped working for the second time recently. Defrosting fixes the issue the first time but not this time. Add to that the freezer froze up and leaked out the bottom of the front on multiple occasions. Have had it serviced once but just don™€™t feel it™€™s worth putting a couple hundred bucks into it to service it again.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Liked the fridge size and design, too many problems.

Casper32 7/14/2020

We purchased this fridge from Best Buy. Never thought I would spend this much on a fridge, but the wife liked it and the sized was great. Purchased the 5 year in home warranty and used the heck out of it. Ice maker was always leaking and then water freezing in the drawers. Repairman just kept fixing the issue and then told us it was a horrible design. Pulled it out to do the kitchen cabinets and counter tops to find rust and ice on the back of the fridge. All that money for a 6 year fridge, so sad. New flooring and kitchen, don't want this thing leaking all over the place. I would not buy this again.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Rusting from the inside out

MFL1 7/9/2020

This refrigerator is less than 7 years old. The back is rusting out. It is leaking on my floor. I was told that I would receive a rebate letter to use toward a new fridge. The rebate was for 10 percent off. That™€™s pretty unsubstantial toward replacing a fridge that is less than 7 years old. I will NOT buy another sub-par Frigidaire refrigerator.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Waste of money

Sally233 7/2/2020

Happened to my fridge after owning it for 5 years and 3 repairs on the ice maker
Originally posted on frigidaire.com

No, I do not recommend this product

3 Stars

Not worth it in the end!

TiffLostHerFood 5/30/2020

I wanted so much to love this refrigerator. Like countless others, we have a working freezer and The infamous block of outside on the rear panel of the refrigerator. It™€™s poorly engineered and losing a refrigerator full of food during a pandemic is enough to bring you to tears. We are so very disappointed.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Drawers Keep Cracking

Cheap Drawer 5/22/2020

I have had two drawers crack and have had to pay to replace them. The fridge was only over a year old when the first one cracked and the second as well. The second I could still use the drawer easily, but finally completely came apart. It's right in the middle of the top of the drawers where you pull them open. The picture is of the cool drawer, but it happened to one of my fresh drawers as well. They are not cheap to replace and this just should not happen with normal wear and tear and at 1-2 years of age. The fridge is now 4 years old, but the initial crack happened in the 1-2 year range and the same with the fresh drawer. The fresh drawer was pretty much unusable and needed replacement right away. Cool drawer was cracked and usable, but now completely came apart and very cumbersome to use.
Originally posted on frigidaire.com

No, I do not recommend this product

4 Stars

Noisy

Fort Washington 5/14/2020

The refrigerator is 6 years old and has worked very well. But now it is very noisy. When the fan on the freezer starts it is VERY loud. We had someone out 2 years ago to replace the fan and it has been making noise for the last year. Yesterday the freezer stopped working because it froze over so I had to empty it and use a heater and dry it off. It is now working fine but the noise is louder than ever, it is unbearable.
Originally posted on frigidaire.com

Yes, I recommend this product

1 Stars

Do not buy!

PaVaZa 4/25/2020

Bought this 6 years ago, along with the 5 year warranty, which we used A LOT. I think we had 7 different service calls, almost all of which required a follow-up visit to replace a part they had to order. Now the fridge is not working again, so we will be heading to the store for a new fridge. Not worth fixing again now that it will be our bill! Most of the issues are caused by the ice maker.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Very Frustrated

Michelle01 4/9/2020

We bought this fridge only 7 months ago and already bottom ice maker isn't working and now the freezer isn't working! Ice dispenser has leaked since we first bought it. Just had the kitchen remodeled after hurricane Michael and this was my dream kitchen I've been waiting for 34 years and I THOUGHT my dream refrigerator..so very disappointed! We are a family of 8 and cant get it fixed because of coronavirus! Definitely would not reccomend this refrigerator..I wish I had googled the reviews before we bought it!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Lasted only 6 yrs before rusting through the back

Upset Mom in SC 3/29/2020

Noticed ice under the drawer in the freezer, so pulled the unit away from the wall and found this. Rusted through the back of the refrigerator, and water leaking down into the freezer and on my kitchen wall. Unit is just over 6 yrs old. Really thought a refrigerator should be built better and last longer. Will not buy another Fridigaire.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

The ice maker has design flaws!!! DO NOT BUY

Dubby235 3/20/2020

I have owned this refrigerator for two years and the ice maker has been replace twice and had one repair. The fan freezes and it wont make ice unless you use some method to de ice it. It's junk and not sure why they have not stepped up and taken care of their customers. It looks good and that is it. Ice dispenser and water dispenser are not designed well. DO NOT BUY THIS PRODUCT!!!!!!!!!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice on backside of fridge...now frozen drain!

Fozzie72 2/26/2020

I bought this refrigerator originally because it had "Good Housekeeping Seal of Approval." I like many others had the ice ball on the back of refrigerator. Frigidaire owned up (to a certain degree) and installed a foam pad on the pad of refrigerator and upgraded the ice maker housing/gasket, etc. Now the drain for the ice maker stays clogged. I completed drained same by unclogging the ice and leaving unit unplugged for at least 24 hours. Within 2 months the drain is clogged again. Frustrated beyond frustrated.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Broke in the 3rd year

Eric0123 2/10/2020

This exact model broke in the third year of ownership. Normal use - kept indoors. Only 1 year warranty on all parts so the company did nothing about it.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice on back of refrigerator behind ice maker

ice on outside inste 1/25/2020

We discovered ice on back of refrigerator while cleaning Contacted a certified Frigidaire repair tech who said the refrigerator was not properly insulated behind ice maker We received a case number from Frigidaire and were offered a 20% coupon on our next purchase. We told our neighbor in Florida about our problem and they have the same issue. My brother purchased the same set a few months after we did in the Chicago area and they checked behind their refrigerator and had ice behind theirs as well. No telling when the problem started. Not the quality and product backing we had hoped for when buying Frigidaire products.
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Two failures in less than four years

Steve S6 1/20/2020

When it works I really like the features of this refrigerator. My wife really wanted it because it has the stainless that resists fingerprints. But in less than four years the LED display failed. I was able to replace it. But the ice maker has failed and I have tried to replace serveral parts with no luck. I see on internet reviews that several have commented on ice maker trouble.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

WORST PURCHASE EVER

bern319 12/31/2019

zERO STARS. This unit was purchased with our home and broke just before the warranty. The icemaker stopped working. A repairman came and repaired it. It lasted just a few days after the warranty. I contacted GE and the sent repairman again with better "kit" that had additional insulation. 2nd year, suddenly freezer temps fluctuate throughout the day even though it is set to 0. Replaced many items that have been suggested on many forums. The freezer temp will not go below 29 degrees and goes up to about 39 at times. No ice being made and now water trickles out of dispenser. Avoid this model and similar units at all costs. Also, we've looked at replacing and now stainless pattern on Gallery units runs in the opposite direction. Thanks for nothing Frigidaire. Should be recalled.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice maker is ridiculous

childeap 12/14/2019

I, like many of the reviewers on here, am astounded by how quickly the ice maker malfunctions. We purchased with our new home in April 2017. It worked for about 2 years, but, conveniently since the warranty is expired, over the past 6-7 months the ice maker basically never works. We contacted our service rep, but now, after reading all the continued bad reviews and known problems with the ice maker, it makes no sense for me to keep dumping money into it when it's likely going to continue to malfunction. I, like the others, am very disappointed that quality control is a thing of the past.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Common rust problem needs to be addressed

jbashaw 12/12/2019

After reading the other reviews, I see we've had the same problem with this defective refrigerator. We are on our 2nd one after the first one was replaced under warranty due to about 6 service calls for ice maker problems. Now this unit has the same rust and ice on the back that other reviewers have complained about. It's horrible that I will soon have to get another unit to replace this one. 3 refrigerators in 8 years is a beyond unacceptable. I refuse to replace this one with another Frigidaire.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Do Not Buy This Refrigerator

tkom 10/16/2019

We remodeled our kitchen on 10/19/2016 and replaced all of our appliances with Frigidaire from Don's Appliance in Tyler, TX. We must say that we have been satisfied with everything except the refrigerator......it has been a total nightmare. On 07-24-17 the ice maker quit working and the repairman ordered and replaced it. Shortly after we purchased the appliances, we noticed a "moldy" smell, and after continually growing worse, we had it investigated on 08-23-17. It was found that a connector on the back of the refrigerator was defective and was slowly leaking water, damaging the wall and buckling the floor. Although Frigidaire paid for the repairs, it was a massive inconvenience for us, plus tearing up our kitchen that had just been remodeled. Then again on 05-10-19 (after warranty had expired), the ice maker quit working and started leaking out the refrigerator front door. The repairman replaced the air handler kit, costing me $204.00. Then, on 05-28-19, The ice maker auger and solenoid were frozen again and the repairman thawed them out with a hair dryer and indicated that he didn't know what else could be done except to thaw the ice maker out each time it freezes up. Now, last week on 10/2/19, water was leaking out of the front door and the ice maker has frozen up again. I use the hair drier and can get maybe ten cubes of ice before it quits again..............I sincerely need help! Is there any chance that you can replace this refrigerator? We trusted Frigidaire to provide us with dependable appliances and I need your help!
Originally posted on frigidaire.com

No, I do not recommend this product

3 Stars

Rust holes in the back of the refrigerator

Randy76 10/10/2019

I™€™d like to thank Frigidaire for the 20% off coupon for a new refrigerator. I wish it could™€™ve been good for ™€œsix months™€and not just three weeks. My question is if I purchase another Frigidaire gallery series to match the rest of my appliances which I have which are also Frigidaire.Has the problem with the Freon line and the rusting in the back panel been corrected since the 2014model. Thank you very much.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Upset with this purchase!!!!

upsetshawn 9/10/2019

Moved into my house in 2014 and I purchased all the gallery series appliances for my home. Only piece that has not had any issues is my 36" cook top. My dishwasher has been fixed 3 times for the same issue. And after looking thru the review section I have gotten some clarity on the rust hole and ice protruding from the back of my french door fridge. Pretty much can say you knew about this problem. It is a problem that will go unnoticed for years til you either heard a weird noise or something stops working and you go to investigate the problem. Not very pleased with these appliances in general. And i can only imagine i will get the same kind of response from fridgidaire as well. Very disappointed that I am going to have to replace something it after a few short years of service.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

defective

mexxi 9/6/2019

I purchased this fridge about 4 years ago. I thought everything was going fine until 3 weeks ago I pulled out the fridge and noticed a large block of ice on back of fridge and rust everywhere. It had also leaked onto my floor and ruined my hardwood floors. I contacted frigidaire and they sent out a technician that told me that this was a somewhat common issue and they even had a kit to fix it in the past. I was informed that they no longer do the kit and my fridge is not fixable. I then contacted frigidaire again and they told me that I would get 20% off the purchase of a new fridge. In order to match my existing set I would have to buy the same fridge. Why would I do that. They did not care about my floors or anything. I am very dissapointed with their customer service as well as their product. This was a KNOWN defect.
Originally posted on frigidaire.com

No, I do not recommend this product

5 Stars

Great and Economical

NAVH 8/15/2019

Great and very economical energy saver with added value with the amount of space.
Originally posted on frigidaire.com

Yes, I recommend this product

1 Stars

No water or ice

Kristy23 8/6/2019

Delivered a year ago and the fridge no longer dispenses water or makes ice. Filter replaced, no kinks in water line, still nothing.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice Maker Fails

ArtFlan 8/4/2019

I've had this refrigerator for 3 1/2 years. I have had 5 service calls due to a faulty ice maker. 2 were covered under 1 year warranty, the other 3 have cost me $600.00. Now I'm told that control board is about to fail. They have recommended that I replace both boards to save money. estimated cost $600.00 and I'm still having problems with ice maker due to Fridgidaires design. I have a home full of Fridgidaire appliances but soon the refridgerator will be replaced with another brand.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Rust on back of 6 year old unit; unrepairable

Daewoo69 6/23/2019

Bought this unit 6 years ago, had problems with ice maker, Found problem to be a defective model which results in a Huge rust spot on back with frozen ice patch. . Frigidaire is aware of issue But Will do nothing about it. It was a Manufacture defect from factory which Frigidaire produced thousands with this problem before it was ever corrected. If you own this model , you probably have the Problem. See photos
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

You Don't Get What You Pay For Anymore.

RB8579 6/6/2019

I bought this expensive unit 5 years ago and I have never been able to count on the Ice makers to work. The ice maker in the top/door has never and I mean never made ice for more than a couple of days every few months. We lived with that because to have a service man come out it will cost $300.00 just for the visit and this does not guarantee repair. We have been told that there is an inherent issue with this model and that there was no real guarantee that the repair would last. Now the lower Ice maker has slowly stopped making ice until NADA. Now I have a SY EF error on my front display and the unit is not working anymore. I have a another Fridge in my garage that is 34 years old and still running strong. What gives with today's technologies? I outfitted the rest of my Kitchen with Fridgidaire and those units are not much better in Quality & Design. I will never buy another Fridgidaire unit for as long as as live.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Very Disappointed!

Aaron62 5/25/2019

We purchased this fridge just 5 years ago and it has stopped working completely. We called the repairman at Sears where we purchased the unit, they replaced the computer chip, and it started to work again. Just a month and a half later, however, it stopped working again. It appears that the new chip has failed now as well. The repairman came back a week ago but has been unable to figure out why the chips keep failing. In the meantime, all of our food is rotting. I would strongly recommend that you not buy this product.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Worst fridge ever

TBSB 4/17/2019

We upgraded our refrigerator when we built our house! This is the upgrade! It has been the worst refrigerator I™€™ve ever had! We have owned our home for 5yrs making this refrigerator only 5yrs old! In my opinion it should last much longer than it has! We have had issues since we have had it! The ice maker is always freezing up and not producing ice! Yes before asked we change the filters frequently! Two weekends ago our refrigerator just quit!! After some research we came to the conclusion that it was the main breaker board! We replaced this and it came back on however the ice maker has not made ice since! I would never recommend this refrigerator! Costumer service is even a bigger joke than this appliance!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Rust through

Joe am 4/16/2019

Purchased new in June 2013. Unit worked well until April 2019. When I returned from a 3 month trip, the water and ice maker quit working. After checking the water line and back of unit, I found a nasty rust spot with water ousing out and running down to my wood floor. I called my local appliance service and rep discovered that the water line had frozen up. He also said that he has seen several of this model with rust through on the back where the ice maker was located inside. He said it is not repairable and to call Frigidaire. I called them and they refused to assist saying rust is not covered. I feel this is a product default due to not insulating the unit between the ice maker and back cover. I have a kitchen full of Frigidaire products and generally they perform fairly well. This is my last Frigidaire purchase. Not happy!!!!
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Terrible. 5+ service calls in 2 years.

NAncyBr 4/16/2019

I bought this 2 years ago and spent a fortune! It has a terrible ice machine design. I has been replaced 3 times and we've had over 5 service calls so far. The ice machine for Frigidaire is badly designed so that the incoming water line freezes shut. Service man told me many Frigidaires have had this problem over the years and they KEEP using the faulty design. I will never buy another product from them.
Originally posted on frigidaire.com

No, I do not recommend this product

5 Stars

Best fridge ever!

I like my fridge 3/21/2019

This is my 2nd Frigidaire fridge, and I wouldn't buy any other brand!
Originally posted on frigidaire.com

Yes, I recommend this product

1 Stars

On to our 4th repair

Kjo9 3/12/2019

We bought this as a part of a matching 4pc set. The ice maker stopped working after a few months. Repair man replaced the gasket and it worked for a few weeks. Then it was getting close to warranty expiring, so we purchased extended warranty. Repair man came and then replaced the thermostat, that worked for a few weeks as well. After another call (and each time the repair man comes, he usually has to order parts and come back the following week) the repair man fixed a frozen water line to the ice maker, that worked for a few weeks and now it is broken again. I called to speak to a manager at Frigidaire to complain and they were very unhelpful. I was told that the same damaged part needs to be replaced three times before they will replace the fridge. I have had to take time off work to meet the repair man 6 times and he is now scheduled to come out this week again - I will NEVER buy another Frigidaire product.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

BEWARE - VERY DISAPPOINTED - PLEASE READ

mcdowell77 3/6/2019

I bought my home about 3 years ago (new purchase) and put in all Frigidaire Galley appliances. The Fridge has been nothing but problems. My ice maker has been hit or miss on whether it wants to work or not. It makes loud noises and stops making ice periodically. The other week the filtered water on the front stopped working so I pulled the fridge out and saw that the water supply lines were frozen in a small block of ice that was forming on the back of the fridge (see photo). In addition, there was a bunch of rust where there appears to be a hole allowing moisture to leak out of the back. This is directly behind the ice maker so it leads me to believe that this is part of the issue with the ice maker. I called Frigidaire and they offered no help but only were going to provide me with a list of Appliance service companies in my area which would be at my expense!?!? I understand things don't last forever and there are some features that should have a limited warranty, HOWEVER, they are telling me that Frigidaire won't stand by their product (which is actually rusting a hole in the back of the unit). For their top of the line series, nobody shouldn't have to worry that about a hole forming in the back of this unit after 3 years. I'm extremely disappointed and plan on selling the entire kitchen set and will be purchasing a different brand. I'll be posting my story and pictures on every online site I can find and warning others so they don't get stung by this company that doesn't stand by their product. I'll NEVER purchase Frigidaire after the way I've been treated.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Ice formed on the back and leaked all over

N8W007 2/14/2019

I have seen numerous videos of the same issue. Ice formed on the back of the unit and melted and rusted the fridge. The icemaker never worked well and quit working all together unless you shut off the icemaker for days and turn it back on. Then it will work for a day or so.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

HORRIBLE PRODUCT

Cari Cavanaugh 2/8/2019

I purchased this fridge barely 2 years ago and have already had to have it serviced twice for the same problem. First time was under warranty and the second time cost me $273 on a brand new fridge. If they have a replacement kit to replace their previous replacement kit, it must be a poor design by Frigidaire! I purchased 3 new Frigidaire appliances for my new home 2 years ago and I've had 3 services already. Very disappointed in Frigidaire!! I surely won't be buying any in the future.
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Horrible appliance!!!

Noiceyet 2/8/2019

Well, I find it pretty amusing that I received an email to give a review on my refrigerator. Let me say that right now I am dealing with Frigidaire for a replacement. I™€™ve had this fridge since May 2017. In October 2018 I began to have issues with the ice maker. Fast forward to now 4 months later and I still have no ice maker. The ice maker cannot be fixed. The company that has tried to repair it 6 times since October told me to deal with Frigidaire directly because they can™€™t fix it. So now I wait. Frigidaire is not the easiest to deal with. Hopefully they don™€™t give me this same junk of an appliance
Originally posted on frigidaire.com

No, I do not recommend this product

1 Stars

Frigidaire is TERRIBLE

pissedandfrustrated 2/4/2019

I built a new house and filled it with Frigidaire appliances. BIG MISTAKE. in 4 years. Two of the appliances broke refrigerator and mashing machine. Turns out 3 of 3 people who I know that have Frigidaire refrigerators have broken within 5 years. So frustrated. Will NEVER BUY another Frigidaire again period!
Originally posted on frigidaire.com

No, I do not recommend this product

2 Stars

Great At First, But Then Comes The Bad!

rinksrat 2/3/2019

We bought this for our new house. It has been running and used for 3 years for just my wife and I so it has normal use if not on the light side. It has been working well, however, last week, we just pull the fridge out of its area as we wanted to clean behind it as its been a while. Once pulled out, I was examining the back and noticed major rust dripping down the back and on our wall. Puzzled by this, I looked up and on the back side right where the ice chest would be there is a wet, frost, ice, with major rust about 3-4 inches in diameter and the rust has eaten a hole through the back of the fridge. This has only 3-4 years of use. Major design flaw as this did not just happen over night. The ice machine also creates new ice very slowly and does not hold much ice for our use. Because of this, I would not recommend.
Originally posted on frigidaire.com

No, I do not recommend this product