Full Refrigerator
JJSouth
9/10/2020
Looks great in my new kitchen! Loads of room and easy to reach everything!
Originally posted on frigidaire.com
Yes, I recommend this product
Nice inside space and illumination
Cyclone1
9/10/2020
I bought the combo and with the trim kit it looks great
Originally posted on frigidaire.com
Yes, I recommend this product
Don™™t buy. Cooling issues
Az consumer
9/9/2020
Frigidaire Electrolux knows there is a problem with the cooling system on this model but still tries to repair it but doing piecemeal repairs that don™™t repair the issue but are bandaids to the problem. This unit was installed for 13 months when the cooling system went out the first time. Waited 2 weeks for service. No refrigerator living out if ice chest buying ice each day for 2 weeks. June 17 tech came out and replaced condenser. Less than 3 months cooling out again. Had service last Thursday said he couldn™™t find any leaks. Added freon. Next day cooling out again. Now waiting another week for service. It is my understating from representatives in the industry this model is not available any more. The company knows there is a problem with the cooling system so there is a new model coming which is not available until October. However there is such demand for the refrigerator everyone is on a waitlist. Not only that the new model won™™t match the current matching freezer. Bottom line so far we have spent extra money and time for ice living out of an ice chest for 4 weeks so far. Freon which is toxic has been released in our home 2 times so far. No faith the refrigerator will be repaired properly and how many times do we need to be without a refrigerator? Ugh. Very frustrating
Originally posted on frigidaire.com
No, I do not recommend this product
I love it
Ladybug farm
9/6/2020
It made my kitchen looks so beautiful it™™s has so much room and it™™s all convenience
Originally posted on frigidaire.com
Yes, I recommend this product
sleek
kmcphee
9/4/2020
Bought this as a replacement to our prior unit that stopped working. sleek and modern. easy to clean. nice lighting inside. spacious with easily adjustable shelf heights and ample door space
Originally posted on frigidaire.com
Yes, I recommend this product
Great Fridge
Meggilu
8/31/2020
Look is sleek and love its features. Fits well with a modern look. Customer service has been great.
Originally posted on frigidaire.com
Yes, I recommend this product
Worst Purchase EVER
Damon 70
8/30/2020
We have only had these units for 6 months. Installed 3 months after purchase due to construction of our new home. And have have issues from Day 1. Door hinge was bent when we received it. 2 months after moving into our home we started having erratic cooling issues with the refrigerator. It runs at 57 degrees and take sometimes 24 to 36 hours to cool down. Then it goes right back up to 57degrees. For the past two weeks i've Called Customer Service 5 times and the times that I would get through to a person and after explaining the situation, I"d be put on hold and the call would disconnect after 15 to 20 min.Thank you Frigidaire for selling me a LEMON that I can't get someone to even take a look at.
Originally posted on frigidaire.com
No, I do not recommend this product
Didn't even last a year...
lyates
8/28/2020
We purchased this full size refrigerator and freezer combo with trim kit in July 2019; however we didn't have it installed and begin using it until October 2019. Here we are in August 2020 and the refrigerator is no longer working. The freezer is still working for now but the refrigerator is not. For two weeks now, the temperature won't hold any lower than 54 degrees. It's currently fluctuating between 54-60 degrees (with the alarm sounding off every couple of hours which is extra fun *sarcasm*). We are just outside of Frigidaire's one-year warranty (even though it hasn't been unboxed and in use for a year). I did buy an extended warranty through a separate company (which has ended up being a total waste of money). We have had 2 technicians out here so far and no fix as of yet. We have a third, Frigidaire-certified technician scheduled to come out but their earliest availability? September 30th. We are a family of 6, 4 of which are young children. What are we supposed to do until then?? This is absolutely ridiculous! Absolutely terrible experience so far.
Originally posted on frigidaire.com
No, I do not recommend this product
Horrible
jas127
8/26/2020
the temperature is unstable, one day everything freezes next its all sweating. Spring on the door broke as well. It's not even a year old. The large space it great just wish it worked better.
Originally posted on frigidaire.com
No, I do not recommend this product
Good but broke
Kisha925
8/25/2020
Love but my drawer broke as soon as i took it out the box and removed tape. Also.the door stick making it hard to open
Originally posted on frigidaire.com
No, I do not recommend this product
The serial number sticker pealed off
MikeLLL
8/25/2020
Subsequently, after about 7 years of ownership the alarm started to go off, and with out the serial number nobody will fix it. One would think that a $3000 refrigerator would have something more permit than a sticker that peals off so easily. The refrigerator works fine it is just that the alarm doesn™™t stop unless the power is disconnected.
Originally posted on frigidaire.com
No, I do not recommend this product
Has great features.........but compresser went out
no repair man
8/25/2020
owend 9 months and compresser out have waited 2 weeks to have looked at now 3 more weeks for parts. very dissapointed, how do you deal this long without a fridge.
Originally posted on frigidaire.com
No, I do not recommend this product
Same as everyone else....broke
Hot Milk Not Good
8/24/2020
8 months of use and its broken. leaking coolant and not cooling. $1300 to fix. frigidaire has been nice enough to pay to fix it but everyone is busy so it will take at least a month to repair. you can not buy this same fridge now....will the new $3K fridge attach to my old freezer? will it match and look right? who knows? PITA!
Originally posted on frigidaire.com
No, I do not recommend this product
Didn't last 4 years.
Frustrated10
8/21/2020
My units are 4 years old. The refrigerator is now not cooling and my local appliance repair shop quoted me $1500 to repair it. The same issue as several others are reporting, it stops cooling and the insulated line is leaking. Tried to buy a new one since the repair cost is so high and they are no longer in production. Who knows if the new model released next year will even fit in the same custom space we built for it in our home. Frustrating.
Originally posted on frigidaire.com
No, I do not recommend this product
Love it!
Chicago Mike
8/20/2020
The size of the fridge is great. The only issue is the magnet on the door is quite strong and it can be a challenge to open the door sometimes .
Originally posted on frigidaire.com
Yes, I recommend this product
We love our new fridge!
Carli S
8/20/2020
We upsized from a regular size frige and freezer recently and we are so happy with it. Th elook and utility both have exceeded our expectations!
Originally posted on frigidaire.com
Yes, I recommend this product
Beautiful
Dee Tee
8/20/2020
We purchased the refrigerator side and absolutely LOVE IT!! We have always wanted the refrigerator/freezer and purchased the refrigerator side in hope and faith we will find the matching freezer. We have looked in our area with no luck. I am asking if there is any chance of trying to locate the matching freezer with your connections. Please contact me if you know if any in the Florida region . Thank you!
Originally posted on frigidaire.com
Yes, I recommend this product
3 years and failure!
Wolfie987
8/19/2020
I purchased this fridge and freezer set brand new 3 years ago and now I'm spending $1200+ to replace all the internals due to leaks! This is a commonly found problem with these fridges. So if you want to spend $3k now and at least another $1k+ later to repair it feel free to purchase this. If not, I'd suggest you keep looking. Pictures of my 'wonderful' combo...
Originally posted on frigidaire.com
No, I do not recommend this product
Overpriced paperweight now
Mike Ivey
8/18/2020
3 year old model FPRU19F8RFC Serial number WA71603878. There is a design problem with this unit. The coolant line is wrapped in "Armaflex" for insulation. This traps moisture, over time it creates a pin hole in the line and your coolant leaks out, and it can suck in moisture. This ruins the system. Our repair man cam across one with this problem only 13 months old. Customer service has not been helpful in assisting us. Since it is a built in unit we are stuck trying to find something that fits the exact dimensions in addition to the extreme cost of replacement for a unit that should last a long time for the price point.
Originally posted on frigidaire.com
No, I do not recommend this product
Hard to open
Brisk
8/18/2020
My back hurts every time I try to open this. And when it does open it swings toward the cabinet to the right of it and catches on a hinge, making it hard to close. I like the dimensions of the product.
Originally posted on frigidaire.com
No, I do not recommend this product
love our refrigerator
kayfrig
8/17/2020
Our son bought this unit 3 years ago for his home. We all loved it so much, we bought one for our new home 4 months ago. It is perfect. We love it. Great lighting, great shelves and door bins.
Originally posted on frigidaire.com
Yes, I recommend this product
Absolutely DO NOT BUY this refrigerator
Walter 12345
8/17/2020
Several have left the same comments and they are absolutely true. We had ours for 3 years and it began leaking freon and will not cool. They clearly have a problem with this fridge and have discontinued this model even though they have commented on this site that this is not the case. A quick call to your appliance store and you can verify these are no longer avail. with new model coming out next year. I called their help center, after 1 hour wait they can do nothing because it is over a year. Big surprise and why I did not want to call in the first place but knew this would be their response to my post. DO NOT BUY!
Originally posted on frigidaire.com
No, I do not recommend this product
Just what we wanted
sharon20
8/17/2020
After a 2-year renovation on a historic home (previously a middle school built in the 1930s) we were excited to put the finishing touches in to our kitchen the Firdge/Freezer is exactly what we wanted. Unfortunately the fan for the freezer never worked which make the compressor work extra hard and was very noisy. Fridgidaire honored their warranty, unfortunately, with the COVID crisis, we have been waiting over 2 months for the compressor to arrive. BUT, in the mean time, we love our Fidge/freezer.
Originally posted on frigidaire.com
Yes, I recommend this product
Loved it....but
Mumof3
8/11/2020
I™™ve had this refrigerator less than 2 years and it™™s not cooling! When it worked it was great. Who makes a refrigerator that lasts less than two years? I just read about others with the same issue. If you do get this refrigerator get an extended warranty as the warranty is only for ONE year.
Originally posted on frigidaire.com
No, I do not recommend this product
Need to remodel kitchen due to defective and discontinued refrigerator
kb88
8/9/2020
The refrigerator no longer cools and I have waited two months for parts (and paid $800 for them) with no delivery in sight to replace the cooling system. Worst mistake ever putting this refrigerator/freezer combo in. Now I am going to have to remodel my kitchen just to be able to buy a unit that actually works. It was pretty but absolutely stupid purchase.
Originally posted on frigidaire.com
No, I do not recommend this product
Great Looking Fridge
Shooter3031
8/7/2020
Fridge is awesome looking and we get so many compliments on how it looks like a high end set. I™™m happy with the performance do far and highly recommend the fridge.
Originally posted on frigidaire.com
Yes, I recommend this product
Love the storage
johnsoex
8/6/2020
We purchased this for a new custom build and love it. It has so much storage and is so quiet!
Originally posted on frigidaire.com
Yes, I recommend this product
I love this fridge!
Hbbb
8/4/2020
I got on here to replace a shelf I accidentally broke and saw some bad reviews. I just wanted to say we've had this fridge for at least 5 years and have had zero trouble with it. Its spacious for our family of 5 and the food keeps great.
Originally posted on frigidaire.com
Yes, I recommend this product
Nice looking and spacious!
Kimberlysb
8/3/2020
I bought this refrigerator to pair with the single door freezer in our mudroom. It looks great, has a great layout, and is spacious!
Originally posted on frigidaire.com
Yes, I recommend this product
Looks and works great
Builderrandy
8/3/2020
Love both fridge and freezer, looks and works great
Originally posted on frigidaire.com
Yes, I recommend this product
Love size and space in it!
Meg27
8/2/2020
Really like our new Frigidaire- heat space and looks like a professionals kitchen!
Originally posted on frigidaire.com
Yes, I recommend this product
Questionable quality? No quality.
erikt
7/31/2020
We've owned two, and neither made it more than 3 years. They started making ice. The first had a freon leak and with the 1 year warranty on the compressor(!!) we replaced it hoping we were unlucky. Now we're having exactly the same problem. With the unusual size and no replacement on the market as far as I can tell, we're at a loss for what to do.Other than never buy Electrolux.
Originally posted on frigidaire.com
No, I do not recommend this product
Nothing but headaches
Sick of frigidaire
7/29/2020
Built my house with kitchen to hold the frig and freezer...frig didnt last 5 years...freezer ice maker stopped after 2...glass top stove didnt work for the first 6 months..2 trips back to lowes..1 service tech finally found bad circuit board...now every service tech i talk to strongly recommends i stay away from this company...sadly like some of you im stuck either buying new frig or starting over
Originally posted on frigidaire.com
No, I do not recommend this product
Wish this had a water dispenser
dobez
7/27/2020
House came with this and matching freezer. The fridge has good space, but isn't as adjustable as I'd like, doesn't have water in the door, and doesn't seem to be great at maintaining temperature. I've never had a fridge give me a warning that it was hot inside, but this one has given it to me at least 5 times since I got it in November.
Originally posted on frigidaire.com
No, I do not recommend this product
Doesn't even deserve 1 star
Bellaire
7/27/2020
I've only had these units for 8 months. And have have issues from Day 1. Door panels are not smooth. Could never get anything done to resolve that issue. Then within 3 months of having this full refrigerator and full freezer unit, we started having erratic cooling issues with the refrigerator. Then got to a point where the refrigerator unit was running consistently at 68 degrees. Called Customer Service throughout MULTIPLE times and had multiple service companies sent out to investigate. One worse than the other. Finally, one company said it was a freon line leak and they needed to bring it in for repair. Yet they never did come get it as promised. Still have not resolved this issue after MONTHS of calling Frigidaire Customer Service (most of the time I got voice messages that said they were experiencing high call volume, try my call later, and disconnected. Other times I would get through to a person and after explaining the entire situation, I"d be put on hold and call would disconnect). Today I was finally told they would issue a credit of the REFRIGERATOR only - but that unit is no longer being made. So now I will have to wait for the new models to come out and buy a new refrigerator (with the credit) AND freezer (at my expense) so that the 2 can match. This was a brand new unit with issues from the start! Clearly a lemon. Or is this Frigidaire's new standard of products and customer service?
Originally posted on frigidaire.com
No, I do not recommend this product
Love, love, love!
3crazykiddos
7/26/2020
I love that this fridge is jot so deep that you lose things in the back. It is so spacious and beautiful!
Originally posted on frigidaire.com
Yes, I recommend this product
Freezerless Refrigerator
kt4mn9681
7/25/2020
This is exactly what I needed for my large family!
Originally posted on frigidaire.com
Yes, I recommend this product
Ripples/Dents in doors
HJuckette
7/23/2020
Purchased and had installed by retailer. They are saying these dents are acceptable. I don™™t think so. Want a replacement or will return for refund.
Originally posted on frigidaire.com
No, I do not recommend this product
Complete Garbage NO STARS
Hotfridge
7/19/2020
I am on my 2nd one of these...why would I buy a 2nd one, you ask? It's a built in model, you either buy another one to replace it or redo your kitchen AND buy a new refrigerator and freezer, it was cheaper to buy another one. I bought the freezer too. I had to have a repair man replace the compressor and haven't had problem since both that was costly. The first fridge lasted about 6 years and now this one is about 2 years old and can't hold temp. Our hard wood floors are ruined from having to slide this hunk of junk out over and over to replace parts. Also the handles on the new model doesn't match the old model, nor are the handles designed in a way in which they can be changed out. It looks beautiful but do yourself a favor and keep shopping for something else.
Originally posted on frigidaire.com
No, I do not recommend this product
Best Refrigerator and best value!
StacyPHX
7/19/2020
We built a house and put in this fridge/freezer in 2015, and we loved it so much we put in another one into a new house we bought in 2019. No issues at all, been a year with the latest set. Love it, can't imagine why anyone would pay $3,500 for a tiny, crappy LG French door fridge when you can have 38 cu. ft. of SPACE with this fridge/freezer.
Originally posted on frigidaire.com
Yes, I recommend this product
Lemon!!!!!
Lemonjasoer982
7/18/2020
Beware. 6 months in the compressor leaked All it™™s Freon. Do we have a class action???? They know this!!!!!! That™™s why we all are having this issue and they have already discontinued this model after the 6 months from when we just bought this!!!!!!!! Lawyer out there?
Originally posted on frigidaire.com
No, I do not recommend this product
Nice unit
Lowell 65
7/17/2020
Great refer. The refer only is great for holding entertainment food and beverages. Birthday parties and a wedding were much easier with all that cooling space. Really stays cool. Best door seal ever!
Originally posted on frigidaire.com
Yes, I recommend this product
Doesn't Cool
patmns
7/14/2020
The fridge will not stay cool. It is averaging over 40 degrees. Major disappointment since we designed the space around this model (which is unusually shorty compared to other built in refrigerators). Now if I want to buy a different brand, I will have to have the cabinets above remodeled. Given that this product is only a couple of years old, it should not already be failing. Looking at the reviews, it looks like this model is a major black eye for Frigidaire. I see they have an all new model coming out in October / November 2020, but who would want to invest in that product if this one was such a failure.
Originally posted on frigidaire.com
No, I do not recommend this product
It doesn't cool !
ddaversa
7/14/2020
This fridge looks great, and has a lot of space. But that's all the good I have to say about it. I've had mine for 2 years and I noticed my dairy kept going bad, despite the fridge displaying 4C. So I put my own thermostat in, and I noticed the temperature was actually at 8C -- the display was lying. It seemed to get worse with time, sometimes the temperature would reach 12C. All my food kept going bad. So I did a manual defrost (48 hrs off), and now that I turned it back on, I'm still stuck at around 7C -- the fridge simply refuses to cool below that. This time though, the display is actually saying 7, so it's not lying about the temperature anymore. I'm not sure what's going on, but to have a brand new fridge (that cost a lot of money) behave like this after only two years, I absolutely cannot recommend it to anyone. Judging by what I've read online, I'm also not the only one with such a problem.
Originally posted on frigidaire.com
No, I do not recommend this product
The Best!
leeron
7/13/2020
I bought this fridge for my first house! I was so excited to fill it up. Looks so nice and sleek. SO easy to control. The shelves are all adjustable and easy to customize HIghly Recommend
Originally posted on frigidaire.com
Yes, I recommend this product
19 Cu. Ft. Single-Door Refrigerator
CaroleN
7/11/2020
So far I am generally pleased with this product. I have notice that some items in the back of the fridge tend to freeze. Overall good product and looks good in my kitchen. I will have to use it a little longer and comeback with another review.
Originally posted on frigidaire.com
Yes, I recommend this product
Only 2-1/2 years and needs $1200 repair!
Phil ok
7/10/2020
The freezer /refrigerator pair FPRU19F8RFC SN WA71503952 CAME with the new house. Now only 2-1/2 years later the cooling system developed a leak and requires replacing. Service technician said it was because from the factory they only epoxy the joints and not soldered.
Originally posted on frigidaire.com
No, I do not recommend this product
Doors puckered from the inside over the 1st yr- quality of refr/freezer is good
KayHabr
7/5/2020
We designed the kitchen to accommodate this larger refrigerator and freezer. Upon installation it was perfect. Over the next 6mo as the house/seasonal temps changed, so did the appearance of the doors, puckers/ripples developed. This originates from the inside as the exterior is perfectly flat; i was told by contractors that the pucker marks look to be locations where the stainless adheres to the interior materials. It looks as if we've dented it multiple times; depending on the time of day/natural lighting, it looks from m'eh, to awful. From a qualify of refrigeration/freezing perspective- we've had no issues. Happy with the space, layout, etc. Some reviews note that it's noisy; we have not had this issue.
Originally posted on frigidaire.com
No, I do not recommend this product
Great
Eddy D
7/3/2020
This appliance is amazing that™™s all I can sayI have the side-by-side works great holds temperature economical looks great
Originally posted on frigidaire.com
Yes, I recommend this product
Beware
azrk8
7/2/2020
We purchased the fridge 2 1/2 years ago. Way too soon to have the fridge go out, requiring an extensive repair. The factory repairman came out 5 weeks ago and still can't get 1 of the 3 parts needed to do the repair. They are saying it could be months before the part comes in. Meanwhile we are stuck without a fridge and are living out of coolers. Would not recommend going with this brand.
Originally posted on frigidaire.com
No, I do not recommend this product
